PERSONAL INFORMATION WE COLLECT
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
In addition, we may collect data with regards to competitions etc, to help us decide on winners. This data is called identifying information. This may include personal data like name, age, nationality, city of residence, email addresses and social media profiles. In a few cases which requires information to ship products, merchandise or create agreements between customers, the customer’s addresses’ is also collected.
Device information and identifying information is in this policy called personal information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Costail processes email addresses and the accompanying name for the purpose of sending marketing to the customer as well as finding potential new customers based on similarities between the customer and the potential customer, using social media tools such as lookalike audience and similar. The legal basis for the processing is consent from the registered persons (Personal Data Act § 8(1)), which is voluntary to submit. The data is provided to Costail by the customer.
Competitions and Development
We use the identifying information to gain an understanding of why our customer’s are interested in our product, and to use feedback and tips to increase how well our products and services serve our customers. In addition, the data offered by customer’s is used to decide competition winners. This information is stored until it is not in use anymore. When Costail no longer has a legal basis for storing and processing the data, all identifying factors about the information is deleted. For example, name, age, email addresses and residence will be deleted, but Costail will keep storing answers to questions asked as part of a competition. We will not be able to identify each individual’s answers, but may use them to improve our products and services in a long term manner.
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We use Facebook Pixel to understand how customers use our site, and to attain analytics when performing advertising efforts. You can read more about Facebook Pixel’s data policy here:
We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here:
To store email lists and send out marketing material, Costail uses Mailchimp. You can view their privay policies here:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at firstname.lastname@example.org.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Data Protection Officer at email@example.com.